Refund Policy & Cancellation Policy

 Refund Policy – Body Restore Wellness

At Body Restore Wellness, we strive to provide exceptional services and a positive wellness experience for every client. To maintain fairness and consistency, we have established the following refund guidelines:

 

Service Refunds

• All service sales are final.
  We do not offer refunds for completed services, prepaid appointments, or wellness sessions once they have started or been rendered.

• If you are dissatisfied with your service, please speak with us immediately so we can address your concerns and work toward a resolution.

 

Appointment Cancellations  &  Late Arrivals

• Cancellations made 24 hours or more before your appointment may be rescheduled without penalty.

• No refunds are issued for cancellations made with less than 24 hours’ notice.

• No-call/no-show appointments are non-refundable and may require payment in full before future bookings are accepted.

• Late arrivals may result in a shortened session; no partial refunds will be issued for lost time.

Products, Herbs, and Essential Oils :  For safety and hygiene reasons:

• All product sales, including herbs, teas, essential oils, and wellness blends, are final.

• We cannot accept returns on opened or unopened natural products due to contamination and quality-control standards.

​

Classes, Events & Workshops

• Payments for workshops, classes, educational sessions, and wellness events are non-refundable.

• If Body Restore Wellness cancels an event, attendees may receive:
  ✔ A full credit toward a future event, or
  ✔ A transfer of credit to another eligible program

Exceptions

Refund exceptions are only considered in situations where:

• Body Restore Wellness must cancel a service unexpectedly, or

• A medical provider recommends delaying or suspending certain services
  (Proof may be required for exceptions.)

​

Your Wellness Matters to Us

We are committed to helping clients enjoy a safe and supportive experience. If you ever have questions or concerns about your appointment or a purchased product, please contact us directly—we are here to help.